Social Media Content and Account Services Terms

Last updated August 12, 2026. These terms apply to social media account setup, content creation, scheduling, and publishing services ordered from All About Web Services (“AAWS”). By accepting them and completing checkout, the client agrees to these terms and authorizes the charges shown in the order summary.

1. Order, pricing, and scope

The order summary identifies selected platforms, setup work, content types, quantities, frequency, four-week service-cycle price, taxes, and custom work. Account setup or connection is CA$100 per selected platform account. Video work is CA$20 per platform placement. Text or article work is CA$5 per platform placement. Cross-posting to multiple platforms counts as one placement on each platform. Work not listed is outside scope and may require a quote.

2. Service cycle and recurring billing

Recurring plans use four-week service cycles: weekly means four occurrences, every two weeks means two, and every four weeks means one. The first cycle and one-time setup fees are due at checkout. The client authorizes the displayed recurring charge and applicable tax every four weeks until cancellation takes effect. Checkout displays the recurring amount and renewal timing before payment.

3. Taxes

Prices are in Canadian dollars before tax. Applicable GST, HST, QST, and PST are calculated from billing information and place-of-supply rules.

4. Client responsibilities and access

The client will provide accurate business information, lawful source materials, brand guidance, approvals, and authorized account access. Use delegated access wherever available. Do not send passwords, recovery codes, card data, or private tokens through checkout, ordinary email, or comments. The client confirms it has rights to supplied names, trademarks, images, audio, video, claims, testimonials, promotions, and other materials and remains responsible for their accuracy and legality.

5. Draft review and approval

AAWS provides drafts through the client workspace. Content is not intentionally published until an authorized approver records approval. Approval confirms review of copy, media, links, claims, dates, offers, spelling, and target platforms. One reasonable revision round per draft is included. New direction, replacement materials, repeated revisions, or out-of-scope work may require an additional fee or schedule change. Silence is not approval.

6. Scheduling and platforms

Requested dates and times are targets. Late materials or approval may move publication to the next available slot. Platforms may delay, reject, crop, remove, limit, or alter content and may change policies, formats, or APIs. AAWS is not responsible for platform outages, suspensions, moderation decisions, algorithm changes, third-party failures, or client-side access problems, but will make reasonable efforts to report failed publication.

7. Cancellation and refunds

The client may cancel before the next renewal using the customer dashboard or published contact method. Cancellation stops future renewals after its effective date but does not reverse completed setup, content already created, delivered placements, or incurred charges. Setup becomes non-refundable when account work begins. Cycle charges are non-refundable after production begins, except where law requires otherwise.

8. Content standards and compliance

AAWS may refuse or pause unlawful, misleading, defamatory, infringing, discriminatory, harassing, unsafe, or platform-prohibited content. The client remains responsible for industry disclosures, advertising claims, endorsements, testimonials, contests, promotions, privacy, and consent requirements, including applicable Canadian anti-spam rules for direct electronic messages.

9. Privacy, security, and intellectual property

Information is handled under the published Privacy Policy and may be processed by service providers for payments, hosting, portals, forms, scheduling, email, and platform connections. The client authorizes access only to perform ordered services. Client materials remain the client’s property. After payment, the client may use final approved deliverables. AAWS retains pre-existing tools, templates, processes, know-how, and reusable components; third-party assets remain subject to their licences.

10. Suspension, disclaimer, and liability

AAWS may pause work for overdue payment, missing access, security risk, unlawful instructions, abusive conduct, or platform-policy risk. AAWS does not guarantee growth, views, clicks, leads, sales, rankings, reach, engagement, verification, or platform availability. To the extent permitted by law, neither party is liable for indirect, incidental, special, punitive, or consequential loss. AAWS’s aggregate liability for a claim will not exceed fees paid for the affected service during the preceding three months. Non-waivable legal rights remain unaffected.

11. General

The order summary, these terms, and the Privacy Policy form the agreement. The order controls commercial details and these terms control general service rules. Ontario law and applicable Canadian federal law govern. The parties will first try in good faith to resolve disputes informally. Contact AAWS through the published Contact page for notices or cancellation requests.

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